Customer Relations Administrator (CRA012023)

Location: 94-96 Hillsborough Road, Carryduff, BT8 8HT Salary: £20,000 - £24,000 Closing Date: October 31st, 2023 Hours: Full Time

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Applications are invited for the position of Customer Relations Administrator. The successful candidate will report to the Operations Director. The role will be to develop an efficient and effective customer account system.

The company offers a Pension Package.

Irish Waste Services is an Equal Opportunities Employer.

A Basic Disclosure Check may be required for this position.

For further information and an application form please download the attached Job Description, Application form and Fair Employment Form, or by telephoning 02890 810000 or in writing to 94-96 Hillsborough Road, Carryduff, BT8 8HT or email tracey.kennedy@irishwaste.net

Job Description Customer Relationship Administrator

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Please note any criminal convictions except those 'spent' under the Rehabilitation of Offenders Act 1974. If none please state. In certain circumstances employment is dependent upon obtaining a satisfactory basic disclosure from the Criminal Records Bureau/Scottish Criminal Records Office. Policies in relation to recruitment of ex offender is available upon request. Access NI Code of Practice is available upon request.

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I confirm that the above information is complete and correct and that any untrue or misleading information will give my employer the right to terminate any employment contract offered.
Should we require further information and wish to contact your doctor with a view to obtaining a medical report, the law requires us to inform you of our intention and obtain your permission prior to contacting your doctor. I agree that the organisation reserves right the right to require me to undergo a medical examination. In addition, I agree that this information will be retained in my personnel file during employment and for up to six years thereafter and understand that information will be processed in accordance with the Data Protection Act.
I agree that should I be successful in this application, I will, if required, apply to the Criminal Records Bureau for a basic disclosure. I understand that should I fail to do so, or should the disclosure not be to the satisfaction of the company any offer of employment may be withdrawn or my employment terminated.

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Equality of Opportunity

We are an equal opportunity employer. We do not discriminate on grounds of religious belief or political opinion. We practice equality of opportunity in employment and select the best person for the job.

To demonstrate our commitment to equality of opportunity in employment, we need to monitor the community background of our applicants and employees, as requested by the Fair Employment and Treatment (NI) Order 1998.

Regardless of whether we practice our religion, most of us in Northern Ireland are seen as either Protestant or Roman Catholic. We are therefore asking you to indicate your community background by ticking the most appropriate box below.

Fair Employment Questionnaire

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Please fill this in. All details will be anonymous.

If you do not complete the questionnaire, then we will be encouraged to use the ‘residuary’ method which means that we can make a determination on the basis of personal information on file/application form.

Note: It is not compulsory for you to answer the above questions. However, we would stress that it is a criminal offence under the legislation for a person to give “false information ……. in connection with the preparation of a monitoring return.”

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Customer Relations Administrator (CRA012023)

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